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Nova automatically disables scoring on jobs in two situations to help control costs. Disabled jobs can be re-enabled at any time, and all previous scores and data are preserved.

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Billing Period Expiry

For metered plans, Nova disables scoring at the end of each billing cycle. Warning emails with Keep Active links are sent during a configurable grace period (default: 5 days before the billing boundary). Click the link or re-enable from the dashboard to keep scoring active. Re-enabling after billing expiry starts a new billing period.

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Inactivity

Jobs that haven’t processed any applications for a configurable period (default: 14 days) are automatically disabled. No warning emails are sent for inactivity-based auto-disable.

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Re-enabling

Click Start on any disabled job from the Jobs page. Nova resumes scoring immediately. All existing scores, assessments, and analytics are preserved.
Auto-disable only affects Nova’s scoring. Your job posting remains active in your ATS and continues receiving applications normally.

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Defaults

SettingDefault
Billing grace period5 days before billing period end
Inactivity period14 days without processing
To adjust these settings, contact your account manager.

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Frequently Asked Questions

Yes. Contact your account manager to disable inactivity-based auto-disable. Billing period expiry behavior is separate and governed by your subscription plan.
No. Auto-disable only stops Nova’s AI processing. Your job posting stays active in your ATS.