Nova Documentation

How to Enable Nova on a Job

Step-by-step guide to enable Nova AI-powered candidate scoring on your job postings and understand the auto-disable system.

This guide walks you through enabling Nova (AI-powered candidate scoring) on your job postings and understanding how the auto-disable system works.

Prerequisites

Before enabling Nova on a job:

  1. Nova Access: Your company must have Nova enabled
  2. Job Status: Job must be actively recruiting (Published or Internal status)
  3. Plan Limits: Check your current usage against your plan limits

Step-by-Step Guide

1. Navigate to Your Job

  1. Go to your company dashboard
  2. Select the job posting you want to enable Nova on
  3. Click on the job to view details

2. Enable Nova

  1. Look for the "Enable Nova" toggle or button
  2. Click to enable Nova for this job
  3. Confirm the action if prompted

3. Verify Nova is Active

Once enabled, you should see:

  • Nova status indicator showing "Active" or "Enabled"
  • Processing status updates as applications are reviewed
  • Nova scores appearing on new applications

Understanding Auto-Disable

Nova includes automatic job management to help control costs and keep your jobs list clean.

License Expiry Auto-Disable

What it is: Each job gets a license when Nova is enabled, with duration based on your plan's billing cycle.

How it works:

  • Monthly plans: 30-day license
  • Quarterly plans: 90-day license
  • Yearly plans: 365-day license

What happens: When a license expires, Nova automatically stops processing new applications for that job. You'll receive a notification email and can re-enable anytime.

Inactivity Auto-Disable

What it is: Jobs that don't process applications for 30 days (configurable) are automatically disabled.

How it works:

  • Nova tracks when each job last processed an application
  • After the inactivity threshold, the job is auto-disabled
  • You'll receive a notification email

What counts as activity:

  • Successfully processing candidate applications
  • Generating scores or interview questions
  • Any candidate evaluation through Nova

Managing Auto-Disabled Jobs

Re-enabling Jobs

  1. Go to your jobs dashboard
  2. Look for jobs marked as "Auto-Disabled"
  3. Click "Re-enable" on any job you want to restore
  4. Nova immediately starts processing applications again

Viewing Auto-Disable Status

Your dashboard shows:

  • Current Nova status for each job
  • Reason for auto-disable (license expiry or inactivity)
  • Last activity timestamps
  • Re-enable options

Best Practices

Proactive Management

  1. Monitor Usage: Regularly check your Nova dashboard
  2. Clean House: Manually disable Nova for filled positions
  3. Stay Active: Ensure jobs with Nova enabled are actively recruiting
  4. Plan Ahead: Consider your plan limits when enabling Nova on multiple jobs

Cost Management

  1. Strategic Enabling: Only enable Nova for jobs you're actively recruiting for
  2. Regular Review: Disable Nova for paused or filled positions
  3. Re-enable When Needed: Jobs can always be re-enabled when recruiting resumes

Troubleshooting

Common Issues

Nova Not Enabling:

  • Check your plan limits and current usage
  • Verify the job is in Published or Internal status
  • Contact support if issues persist

Job Auto-Disabled Unexpectedly:

  • Check if the job's license expired
  • Verify recent application activity
  • Review auto-disable notification emails

Applications Not Being Scored:

  • Verify Nova is enabled and active
  • Check that applications are coming through properly
  • Monitor for any error notifications

Getting Help

Dashboard Resources:

  • Real-time usage and billing information
  • Job status indicators and history
  • Re-enable options for auto-disabled jobs

Email Notifications:

  • Auto-disable notifications include dashboard links
  • Contact information for additional support

Support Channels:

  • Dashboard help sections
  • Account manager for plan-related questions
  • Technical support for integration issues

Frequently Asked Questions

Q: What happens to existing applications when Nova is enabled? A: Nova will process and score existing applications in addition to new ones coming in.

Q: Can I re-enable a job after it's auto-disabled? A: Yes, jobs can be re-enabled anytime from your dashboard. This starts a new license period if it was disabled due to license expiry.

Q: Does auto-disable affect my ATS or job posting? A: No, auto-disable only affects Nova's AI processing. Your job remains active in your ATS and continues receiving applications normally.

Q: How do I know when a job will be auto-disabled? A: You can see job status and last activity information in your dashboard. License expiry dates are calculated from when Nova was enabled.

Q: Can I change the auto-disable settings? A: Basic settings can be configured by your account administrator. Contact your account manager for custom configurations.

Q: What if I don't want auto-disable for my company? A: License expiry is part of the plan structure and ensures fair usage. Inactivity auto-disable can be configured by your account manager based on your needs.

Next Steps

After enabling Nova:

  1. Monitor Performance: Watch how Nova scores align with your hiring decisions
  2. Adjust Criteria: Use Nova's feedback to refine your job criteria if needed
  3. Scale Usage: Enable Nova on additional jobs as needed
  4. Stay Informed: Keep an eye on usage and auto-disable notifications

Nova is designed to enhance your hiring process while providing automatic management to keep costs predictable and your job list organized. Jobs can always be re-enabled when you need them, giving you complete flexibility in managing your recruiting workflow.