Nova Documentation
Account

Billing Overview

Understanding Nova's billing, usage limits, and account status.

Billing Overview

Nova uses simple, transparent pricing. Pay only for what you use.

Simple Pricing

$30 / €30 / £30 per job based on your location. First 3 jobs are free!

How it Works

Pay-as-you-go (Most customers)

  • First 3 jobs free
  • Then $30/€30/£30 per job
  • Add a credit card when you need more than 3 jobs
  • Charged monthly for what you use

Invoice Billing (Enterprise)

  • Monthly invoices with NET-30 payment terms
  • Available for qualified customers
  • Contact nova@dweet.com to set up

Free Jobs

  • First month: 3 free jobs
  • After that: Pay per job
  • Enterprise: Custom free job allowances available

Can't Enable Nova on New Jobs?

You've Used Your Free Jobs

What happened: You've used your 3 free jobs.

Fix it: Add a credit card in Billing Settings to continue.

You've Hit Your Spending Cap

What happened: You reached the monthly spending limit you set.

Fix it:

  1. Go to Billing Settings
  2. Click "Manage Spend Controls"
  3. Increase your monthly limit

You Have an Overdue Invoice

What happened: A previous invoice hasn't been paid (invoice customers only).

Fix it:

  1. Find the invoice email from Stripe
  2. Pay the outstanding balance
  3. Wait a few minutes for the system to update

Billing Periods

  • Monthly cycles start from your billing anchor (e.g., when you add a payment method)
  • Example: Add a card on July 17th → periods run 17th to 16th each month
  • Counting rule: Only the first enable per job per billing period counts; re‑enabling the same job within the same period does not count again.
  • Free vs billable: The first N unique jobs enabled in the period are free (N shown in your plan). Further unique jobs are billable.
  • Anchor updates: If your billing anchor changes mid‑cycle, the change takes effect next cycle (no retroactive recalculation).

Control Your Spending

  • Set monthly limits to prevent surprise bills
  • Get alerts when approaching your limit
  • Real-time tracking in your billing dashboard
  • Auto-pause when you hit your limit (optional)

Payment Options

  • Credit/Debit Cards: All major cards accepted
  • Invoice Billing: Available for enterprise (NET-30 terms)

Enterprise Options

  • Fixed monthly pricing for unlimited jobs
  • Invoice billing with NET-30 terms
  • Custom free job allowances
  • Dedicated support team

Contact nova@dweet.com to learn more.

Why Nova's Billing is Better

  • No subscriptions - pay only when you're hiring
  • No commitments - pause anytime
  • Set spending limits - never go over budget
  • Keep your data - even when paused

Common Questions


Questions? Check your billing dashboard or contact support.